Small Talk, Big Results

A quick guide to the do's and don'ts of casual conversation.

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The ability to make "small talk" is a crucial element in any social setting, especially in business. In some professions, it's essential.

Small talk can build goodwill, inspire confidence, even create sales. Here's a quick guide to the do's and don'ts of small talk. Remember these brief suggestions next time you find yourself in the middle of a casual conversation:

Effective small talk skills can help you build bridges with a variety of individuals in private and professional life. Used carefully and wisely, small talk can help you communicate, build support for your ideas and ensure that others remember you long after the sum and substance of your conversation is forgotten.

By Richard_Ansman