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Index

L

Leadership:
culture of, 182–183
evangelical, 35–40
by example, 85, 165, 190
by serving, 188
training in, 189
Leadership body of knowledge, 50–51
Learning:
continuous, 87
valuing, 86
Learning culture, 99–101, 188
band best ideas, 48
roadblocks to, 99–101
and Sam Walton, 202–205
Learning infrastructure, 97
Learning organizations, 84
characteristics of, 86–87
creating infrastructure for, 87–89
road map for creating, 89
Listening:
to alarmists, 145–146
to employees, 165
Location, building for future, 212
"Longhorn," 158
Low-price strategy, 206–210
Lynch, Peter, 4

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