Table of Contents, Coaching Change Resources Page Previous Section, Coaching Change Next Section, Coaching Change

THE ROLE OF COACHES

  • They build a positive environment.

  • They ask questions to analyse needs.

  • They use open questions to probe.

  • They focus on the needs of the individual.

  • They offer suggestions to build on the views expressed by learners.

  • They listen actively.

  • They seek ideas and build on them.

  • They give feedback.

  • They agree action plans for development.

  • They monitor performance.

  • The give ongoing support.

  • They focus on improving performance in the current job.

  • They assist in raising performance to the required standards.

  • They emphasize the present.


Table of Contents, Coaching Change Resources Page Previous Section, Coaching Change Next Section, Coaching Change