They build a positive environment.
They ask questions to analyse needs.
They use open questions to probe.
They focus on the needs of the individual.
They offer suggestions to build on the views expressed by learners.
They listen actively.
They seek ideas and build on them.
They give feedback.
They agree action plans for development.
They monitor performance.
The give ongoing support.
They focus on improving performance in the current job.
They assist in raising performance to the required standards.
They emphasize the present.