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Westside Toastmasters is located in Los Angeles and Santa Monica, California

Index

F

Fear:
as enemy of innovation, 15-20
of own creativity, 40-42
seriousness and, 35-36
Fixed point of view, 21-23, 37-39
Flow, 152-153
Fluid point of view, 21-23, 37-39
Focus groups:
brands versus products and, 90
energy and, 61-63
listening and, 60-61
'rule' of, 32
value creation in, 64
Ford Motor Company, 21
Friction (see Conflict)

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