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Westside Toastmasters is located in Los Angeles and Santa Monica, California

Index

O

Objections (to sale), 19–20, 93
Onyx Software, 87
Open question, 154
Opinions:
forecasting with, 22–26
questions vs., 3
of salespeople, 20–22, 26–27
unequal value of, 11
Oracle, 69
Organization charts, 11
Outside help, 114
Ownership of goals, problems, and needs, 51

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