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Westside Toastmasters is located in Los Angeles and Santa Monica, California

Index

B

Best-friend model, 53
Black box view of sales, 189–190
Blackwell, James "Micky," 7–8
Bridge to change, 59–61
as decision tree, 60–61
overview diagram, 60
Business drivers, analyzing, 85–86
Buy.com, 202, 204–205

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