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Westside Toastmasters is located in Los Angeles and Santa Monica, California

Index

G

Gap in understanding (Valley of Mystification), 142
Generalists/specialists, 180, 191
Generic treatment of customers, 78
Gibbs, Joe, 163
Globalization, trend toward, 16
Global service program (decision criteria example), 140–141
"Going for the no," 89–90, 153
Go-to-market strategy. See Strategy
Great Wall Syndrome, 191, 193

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