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List of Figures

Strategy 1: Know Thy Audience

Figure 1-1: PRE-SESSION SURVEY
Figure 1-2: PARTICIPANT INSTRUCTIONS FOR THE DEVELOPMENT OF CASE STUDIES

Strategy 2: Prepare Outstanding Content

Strategy 4: Develop Dynamic Delivery

Strategy 5: Make It Memorable, Actionable, and Transferable

Figure 5-1: SAMPLE THREE-BY-THREE FORM

Strategy 6: Manage Yourself, Difficult Participants, and Difficult Situations

Figure 6-1: Peak Performance Curve
Figure 6-2
Figure 6-3: External/Internal Locus of Control

Strategy 7: Total Quality Improvement

Figure 7-1: THE 3 3 FEEDBACK FORM
Figure 7-2: PRESENTATION EVALUATION FORM
Figure 7-3: DAILY EVALUATION FORM
Figure 7-4
Figure 7-5: COMPONENTS PARTS EVALUATION FORM
Figure 7-6
Figure 7-7: SIX MONTHS TO ONE YEAR POST-PRESENTATION EVALUATION FORM
Figure 7-8
Figure 7-9

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