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The Power of Incremental Improvements

In major league baseball, a batter who gets two hits out of every 10 times at bat is called a .200 hitter. A .200 hitter [won't last long in the major leagues.] But a hitter who gets three hits out of every 10 times at bat is a .300 hitter and considered a great success. In the current market, .300 hitters are often paid with millions of dollars.

—Kenneth Wydro

Small incremental improvements yield drastically better results because the power of incremental improvements is about growing inch-by-inch. Jan Carlzon, former president and CEO of Scandinavian Airlines Systems, recognized this when he said, "It is easier to do 1000 things 1-percent better than to try to do one thing 1000-percent better."


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