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Index

B

Background
of speaker, in speaker introduction, 179, 181
in viewpoint presentation format, 35–36
Bad news delivery, 125–134
emotions, 133
format for, 129–131
hope for future, 128–129
key dos and don’ts, 133–134
preparation for delivery, 127–128
reasons for situation, 129
speech creation, 131–133
timing, 126–127
trust, 126–129
Baron, Eric, 30
Beginning presentation
body language, 14
for business lunch, in the office, 74–75
grabbing audience interest, 29–30
Benefits to audience, 80, 85–86, 88–89
Bisodol brand example, 101–113
Body language
beginning your speech, 14
defensive behaviors, 14–16
Eye-Brain Control, 15–16
eye contact for high visibility speaking, 95
posture, 17–18, 19, 58
quieting persistent questioning, 67
visual impact, 17–19
(See also Hands)
Boffey, Dave, 102, 107, 109
Book of Lists, 5
Boss briefing (See Brief the boss)
Boss disagreements (See Disagreement formats)
Breakfast meetings, 76–77
Brief the boss, 115–123
the briefing and lessons learned, 116–120
format for, 121–122
key dos and don’ts, 123
steps for, 121
Brown, General, 166–172
Bryan, William Jennings, 5
Business lunch orchestration, 69–78
acoustics, 70–71
alcohol consumption, 76
beginning in the office, 74–75
breakfast meetings, 76–77
food, 73
ice breaker, 77
key dos and don’ts, 77–78
lunch as business tool, 70–75
payment choices, 75–77
restaurant considerations, 74
space, 71–72
timing, 74–75
Business lunch speaking, 39–49
enthusiastic ending, 48
format of talk, 42–47
headlines, 47–48
key dos and don’ts, 48–49
length of talk, 41–42
memorability, 47
microphone, 40–41
setting, 40
story telling, 42–47
visuals and lighting, 41
Byrne, Ken, 105

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