Part 2:
Defining Strategies of Exceptional Leaders
Chapter List
Chapter 2:
Place the Customer at the Epicenter of the Business Model
Chapter 3:
Create an Authentic Learning Organization
Chapter 4:
Focus on Solutions
Chapter 5:
Prepare the Organization for
Drastic
Change
Chapter 6:
Harness the Intellect of
Every
Employee
Chapter 7:
Create a Performance-Driven Culture
Chapter 8:
Learn From Competitors, but Remain Faithful to the Vision
Sources and Notes