The essence of leadership is helping others to develop in their work and their lives.

Shared values form the foundation of community, the essential context of leadership.

Values determine leader judgments about what is good, right, appropriate.

Leaders create values that community members believe foster their development.

Leaders personify the values of the group.

Leaders convey the shared values and culture of the group.

Leaders use values to focus the work community and get member support.

Leaders respect, value, and trust their coworkers.

Leaders model work-community values and ideals.

Leaders communicate to their followers their respect, interest, and concern for them.

Leaders are uncompromisingly committed to their stakeholders.

Leaders move the organization and its people from believing to doing to becoming.

Based on your experience with leaders and managers, what are some of the most clear and persuasive differences between these two functions of work communities.

In your personal experience, what are the most effective leader skills (techniques) in getting other people to do what the leader wants them to do? How does you experience compare with the ideas presented in this chapter? Explain. Which are the most effective—yours or the textbook-advocated skills?

What is your mind-set about leadership (which of the five presented above do you believe is most true)? From that perspective, evaluate the other four. What are their strengths and weaknesses? Why did you select your mind-set and not another one?