Make a real assessment of the problem. What is it? Why has it happened?
Explore options. What alternatives do they have?
Remember the theory of right time, right place. Is one of the parts missing?
Encourage them to think about their original plan. Have they deviated from it? Have their circumstances changed?
Encourage them to make a risk assessment of continuing with their plans. Think of the potential impact of stopping.
Encourage them to talk to people, take advice and if necessary ask for professional help.
Encourage them to be realistic, to identify what is the real issue. Can they solve it? Can they draw up an action plan to deal with the problem?
Encourage them to put the plan into action.
Encourage them to monitor their action plan closely and review it regularly to check that they are still on course.
Encourage them to think positively, even if they are pulling out. Also encourage them to make plans to re-energize themselves.