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Speaking Off the Cuff

Table of Contents

Introduction

Part I - Business Is a Contact Sport

Chapter 1 - The Number-One Fear

Chapter 2 - At A Moment's Notice

Chapter 3 - The C's Of Communication

Chapter 4 - Mastering The Moment

Chapter 5 - Business Etiquette

Chapter 6 - Beginnings And Endings

Chapter 7 - When In Rome

Chapter 8 - What To Say

Chapter 9 - How To Say It

Chapter 10 - Can You Hear Me Now?

Chapter 11 - Don't Talk To Strangers

Chapter 12 - May I Ask Who Is Speaking?

Chapter 13 - Question And Answer

Chapter 14 - What Should I Wear?

Part II - Just Say a Few Words

Chapter 15 - Working A Room

Chapter 16 - Toasts And Roasts

Chapter 17 - Awards And Acceptance Speeches

Chapter 18 - After-Dinner Speeches

Chapter 19 - Arguments And Apologies

Chapter 20 - Conversations

Chapter 21 - Job Interviews

Chapter 22 - Conferencing

Chapter 23 - Panels, Seminars, And Workshops

Chapter 24 - Introductions

Chapter 25 - Media Interviews

Chapter 26 - On Occasion

Chapter 27 - New Business Pitches And Product Presentations

Chapter 28 - On The Phone

Chapter 29 - Rallying The Troops

Chapter 30 - E-Mail Etiquette

Chapter 31 - Meetings

Chapter 32 - Eulogies

Resources Page Westside Toastmasters, in Santa Monica
Next Section, Speaking Off the Cuff