Index

Bad news, 165, 167

Ballmer, Steve, 158

Barnes & Noble, 148

Barron's, 5

Ben Franklin 5–and-10 Stores, 202

Bentonville, Arkansas, 214–215, 216

Best ideas, 80

Best Practices, 96, 104

Bezos, Jeff, 5

Bogle, John, 31

Bookstores, 148

Bossidy, Larry, 47

Boundaryless organization, 80, 93–95

Braniff, 177

Budget airlines, 177

Bureaucracy, 99, 186, 189

Bush, George W., 7

Business @ the Speed of Thought (Bill Gates), 160

Business organizations, 6

Business plans, 129

Butler Brothers, 202–203