They are trusted and respected.
They role-model behaviour and live the values.
They have relevant experience, which adds value.
They have good communication skills - they question, build, clarify, summarize.
They offer encouragement and support.
They take time to listen.
They let people figure things out for themselves.
They work in partnership.
They have a strong belief that improvement is always possible.
They focus on an end goal.
They take joint responsibility for the outcome.