THE IMPLICATIONS FOR MANAGERS

Managers have a major role to play in the development of a coaching culture. They can sponsor individuals; they can free up channels of communication; they can foster an environment of trust and integrity.

• Set yourself stretching personal targets and goals.

• Give open and honest feedback.

• Set clear goals and targets with your team.

• Lead by example.

• Create open lines of communication.

• Sponsor individual development.

• Be prepared to listen.

• Encourage people to take responsibilities and give them freedom to operate.

• Seek to build relationships.

• Create a coaching environment.

• Take responsibility for developing new talent.

• Encourage innovation and creativity.

• Recognize the contribution of people who are different.

• Foster an environment in which individuals are valued and nurtured.