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Index

A

ACE (action, color, exaggeration), in visual aids, 33
Acoustics, business lunch, 70–71
Action
for brief the boss, 121, 122
calendar action, selling your ideas, 80, 88–89
and meeting purpose, 140–141
moving group to, 101–114
in on-the-spot format, 96, 98–99
in viewpoint presentation format, 35, 36–37
in visual aids, 33
Action, presentation to move group to, 101–114
exceed audience expectations, 104–105
important people to include, 105–107
key dos and don’ts, 113–114
rehearse and set-up, 107–109
team assignments and scheduling, 102–104
tell them what they want to do, 112–113
top person has role in presentation, 109–110
unite audience with symbol, 107, 109
Adrenaline, 16
Agenda
for brief the boss, 121–122
establishing, in speech, 55
Alcohol consumption at business lunch, 76
Amplification of voice with lavaliere mike, 31–32
Analogies as PAJES evidence, 22, 23–24, 86
Anecdotes
business lunch speaking, 42–47
details in, 202–204
inspirational speaking, 198–205
memorability of, 47
message in, 200, 204–205
in speaker introduction, 179, 180, 182–184
Answering questions (See Q&A [questions and answers])
Appearance and speaker impact, 16–19
Aristotle, 34
Audience issues, 51–69
action, moving audience to, 104–107
agenda, establishing in speech, 55
bad news and hostility, 51–53, 64–68
benefits and summary in selling your ideas, 80, 85–86, 88–89
composition, 29, 33–34
demonstration/presentation steps, 110–112
emotional connection, 54–55
exceed expectations and move to action, 104–105
favorable presentation of results, 56–57
greeting and shaking hands, 53
impact on speaker, 14–16
important people to include for action, 105–107
key dos and don’ts, 69
knowledge of, 12–13
Q&A preparation, 57–63
speaker impact, 16–21
tell them what they want to do, 112–113
top person has role in presentation, 109–110
unite with symbol, 107, 109
Award presentation, 186–188

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