of speaker, in speaker introduction, 179, 181

in viewpoint presentation format, 35–36

emotions, 133

format for, 129–131

hope for future, 128–129

key dos and don'ts, 133–134

preparation for delivery, 127–128

reasons for situation, 129

speech creation, 131–133

timing, 126–127

trust, 126–129

body language, 14

for business lunch, in the office, 74–75

grabbing audience interest, 29–30

beginning your speech, 14

defensive behaviors, 14–16

Eye-Brain Control, 15–16

eye contact for high visibility speaking, 95

posture, 17–18, 19, 58

quieting persistent questioning, 67

visual impact, 17–19

(See also Hands)

the briefing and lessons learned, 116–120

format for, 121–122

key dos and don'ts, 123

steps for, 121

acoustics, 70–71

alcohol consumption, 76

beginning in the office, 74–75

breakfast meetings, 76–77

food, 73

ice breaker, 77

key dos and don'ts, 77–78

lunch as business tool, 70–75

payment choices, 75–77

restaurant considerations, 74

space, 71–72

timing, 74–75

enthusiastic ending, 48

format of talk, 42–47

headlines, 47–48

key dos and don'ts, 48–49

length of talk, 41–42

memorability, 47

microphone, 40–41

setting, 40

story telling, 42–47

visuals and lighting, 41