Key Thought You Gain More Credibility from the Questions You Ask Than the Stories You Tell
Key Thought The Three Most Important Words in Communication: Nurture, Nurture, and Nurture
Key Thought No Pain - No Change, No Change - No Sale
Key Thought Pain Is the Vehicle That Drives the Decision - The Cost of the Pain Is the Accelerator!
Key Thought The Decision to Change, to Buy, and from Whom Is Made During the Diagnosis