Table of Contents, Communication Secrets Resources Page Previous Section, Communication Secrets Next Section, Communication Secrets

Index

O

Objections
determining, 101
overcoming, 20, 101-103
Ogilvy, David, 63, 65-66, 150
Ogilvy & Mather Worldwide, 63-66
One-on-one communication, 50, 60, 65, 118-119
O'Neill, Tip, 55
Oprah Winfrey Show, The, 186
Oprah Winfrey Speaks (Winfrey), 187-188
Organizational capability, in leadership communications, 7
Organizational communications, 47
Organizational culture, 9-10, 61
Organizational effectiveness, 46-47
Organizational feedback, 57-60
ensuring hearing of, 58-59
honesty in, 59-60
one-to-one, 50, 60, 65, 118-119
plan for soliciting, 57-58
Organizational goals, 9
Outlines, 79-80
Overpromising, 29-30
Ownership stake, 8-9, 14, 83
Oxygen Media, 186

Table of Contents, Communication Secrets Resources Page Previous Section, Communication Secrets Next Section, Communication Secrets